Badge Pick-up

To access the festival venue and the screening, you may pick up your badge at any of the times specified below.
You may only pick up your own badge with a valid photo ID. No exceptions are allowed.

* Your accreditation request may not be accepted next time if you don’t pick up your badge.

  • Time : 9:00 ~ 20:00
  • Date : July 14th(FRI) ~ 23nd(SUN)
  • *10:00 ~14:00 on 23rd(SUN)
  • Venue : Badge Desk, 1F, Bucheon City Hall
  • The desk won’t be operating on the Opening Night, July 13th (THU).
  • B.I.G Badges can be picked up between 9:00 ~ 18:00 at B.I.G Desk, located in the 3F,Koryo Hotel from July 14th(FRI) to July 18th(TUE).On other days, B.I.G Badges can be picked up at Badge Desk located in the 1F, Bucheon City Hall.
  • On July 23rd(SUN), hours of operation will be 10:00 ~ 14:00

Badge benefits

  • Free screening ticket issuance (Limited number of tickets for each day for each screening.)
  • Free admission to all festival official events.
    * Please note that badge doesn’t grant access to Opening/Closing Ceremonies and Receptions, along with other events that require festival invitations.

Ticket reservation by badge

Box office
  • Time : 9:30 ~ 21:00
  • Date : Jul 14th(FRI) ~ Jul 23rd(SUN)
  • Venue : All Festival Screening Venue
  • *Hours of operations are different for each Box Office.
  • You may reserve the tickets on the screening day or one day before the screening day ONLY at the Festival Box Offices.
    * Opening Ceremony, Closing Ceremony, Midnight Screenings and 3D Screenings are excluded.
    * On-line ticket reservation is not available.
  • Badge holders are limited to only one ticket for each of 4 screenings per day.
  • Tickets allocated to badge holders may not be available if it’s sold out.
  • Tickets along with your own badge must be required to access the screening.
  • Designated seats won’t be guaranteed for late comers. Take your seat 10 minutes before the screening starts.


  • You may cancel your ticket by returning it to the Festival Box Offices one day before the screening.
  • No cancellation is possible on the screening day.

Guest Information Desk

For yourstay, BIFAN Guest Office will give you all necessary information at Guest Information Desk located at the Festival Hotels.

  • Time : 10:00 ~ 20:00
  • Date : Date | July 13th(THU) ~ July 23rd(SUN)
  • *10:00 ~14:00 on 23rd(SUN)
  • Venue : Koryo Hotel, PolarisHotel, B-stayHotel , Theme Park Hotel
  • Please visit us if you have any inquiries.
  • All Badges will not be distributed at Guest Information Desk.
  • If you need any help from us out of hours, please contact us with the e-mail address below.


  • Guest CoordinatorUlim LEE, Hana CHO, Iveta CHOI
  • E-mail : travel@bifan.kr
  • VIP & Jury CoordinatorSeonah YU
  • E-mail : hospitality@bifan.kr
  • Foreign Press CoordinatorJennifer EARWOOD
  • E-mail : foreignpress@bifan.kr, bifan.intlpress@gmail.com